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Woman Living Outside The Philippines Insulted Filipino Call Center Agents - Boy Trending

A call center agent is the person who handles incoming or outgoing customer calls for a business. A call center agent might handle account inquiries, customer complaints or support issues. Other names for a call center agent include customer service representative (CSR), telephone sales or service representative (TSR), attendant, associate, operator, account executive or team member.

Recently, a Facebook page named "Buhay Call Center Agent" shared a screenshot post of an arrogant woman identified as Jhenny Gacasa who insulted her fellow Filipinos working as a call center agent in the philippines.

READ HER POST BELOW:

"Bring call center back to America!!!!

Employ 100% Fluent speakers.

I can tell by the accent that they are from out of states and some are from the Philippines, its so frustrating because they CAN speak ENGLISH but DOESN’T seem to understand the problem or the issue. It is ABUSED OF MY TIME to be on the phone for freaking 1 hr and it suck!! MAKA ENGLISH LANG..TANGA NAMAN, KAASAR!"

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Many netizens expressed their fury and slams the arrogant woman for insulting the Filipino call center agents. Here are some of the comments:







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